At Safarigrabber.com, we aim to provide you with the best booking experience for tours and activities. To ensure a clear understanding of our cancellation and refund policy, please read the following terms carefully:

1. Cancellation by the Client

• If the full price of the service is paid by a client at the time of booking, a full refund will be issued by Safarigrabber.com if the cancellation is made by the client at least 48 hours prior to the scheduled time of arrival.
• If a booking fee of less than 100% of the total value is paid upon booking, no refund of the paid amount will be issued if the booking is cancelled by the client.

2. Cancellation by the Service Provider

• In the event that a service provider cancels a tour or activity, you will be entitled to a full refund, regardless of the payment method used.

3. Changes to Bookings, Itineraries, or Prices

• Safarigrabber.com reserves the right to make changes to bookings, itineraries, or prices. We will make every effort to inform you of any changes as soon as possible.

4. Cancellation by Safarigrabber.com

• In the rare event that Safarigrabber.com cancels a booking due to unforeseen circumstances or issues with a service provider, you will be offered an alternative booking or a full refund.

5. Client Responsibilities

• Clients are responsible for arriving at the designated meeting point on time for the booked tour or activity.
• Clients are responsible for providing accurate and up-to-date contact information to ensure proper communication in case of changes or cancellations.
• Clients must adhere to the terms and conditions set by service providers, including any rules and safety guidelines.
• Failure to comply with client responsibilities will render any claim for a refund void.

6. Service Provider Terms and Conditions

Safarigrabber.com acts as an intermediary between clients and service providers. Tours and activities may be subject to additional terms and conditions imposed by the respective service providers. It is the client’s responsibility to review and adhere to these additional terms and conditions.

7. Contact Information

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:

Safarigrabber.com info@safarigrabber.com 

8. Updates to the Policy

Safarigrabber.com may update this Cancellation and Refund Policy from time to time. Any changes will be posted on our website, and your continued use of the platform after such changes constitutes your acceptance of the updated policy.

By booking a tour or activity through Safarigrabber.com, you acknowledge and agree to this Cancellation and Refund Policy. We encourage you to review and understand these terms before making a booking on our platform.